What does a virtual receptionist do?
A virtual receptionist answers your business calls remotely and does front-desk work over the phone: greets callers with your business name, answers common questions, books appointments, takes messages, routes urgent calls to the right person and sends you a summary. It can be a remote person or an AI voice agent. An AI version works 24/7 and handles several calls at once.
Updated · By AI-Voice-Agent.ca
Typical tasks
Answers in your name
Callers hear your business name, not a call centre.
Answers questions
Hours, service area, services and prices you approve.
Books appointments
Into your calendar or booking tool, in the slots you allow.
Routes calls
Urgent calls to your cell, sales to one person, billing to another.
Screens callers
Separates real customers from sales pitches and spam.
Sends summaries
A text or email after each call with what the caller needs.
How it works
You keep your phone number and forward the calls you choose. The receptionist works from a script built with you: your services, rules for urgent calls and how to book. With an AI virtual receptionist the script is tested before launch and tuned on real calls.
Related questions
How much does a virtual receptionist cost?
Remote human receptionists are usually billed by the minute, call or hour. AI virtual receptionists are usually a monthly plan. Ours is from $150 a month plus setup from $299. See AI receptionist cost.
Do I need a new phone number?
No. You keep your number. We forward the calls you choose to the agent: missed calls, after-hours calls or all calls.
Stop losing jobs to voicemail
Setup is free for our first 10 businesses. 7 spots are left. Tell us about your calls and we reply by email to book the first session.