Pest control answering service and AI receptionist
People call about pests the moment they see one, often in the evening. The agent answers, asks the right questions and books the treatment before they call someone else.
Calls the agent handles for you
New pest problems
Asks what the caller is seeing, where in the home, and for how long, so your tech knows what to bring.
Urgent cases
A wasp nest by the front door, or wildlife inside the living space, goes to you by the rules you set.
Treatments and inspections
Books first visits and follow-up treatments into the windows you allow.
Price questions
Gives the starting prices you approve for common treatments.
Preparation instructions
Reads out the prep steps you write, for example for bed bug treatments, and includes them in a text to the customer.
Commercial accounts
Takes calls from restaurants, property managers and offices and routes them to the right person.
What a call sounds like
An example of how the agent handles a typical call, and the text you get right after it.
- AgentThanks for calling Greenline Pest Control. What are you seeing?
- CallerWe found mouse droppings in the kitchen cupboards.
- AgentThanks. How long have you been noticing them, and have you seen any in other rooms?
- CallerAbout a week. Just the kitchen so far.
- AgentI can book an inspection and first treatment on Thursday between 10 and 1. Does that work?
Why pest control companies lose calls
Homeowners call as soon as they spot a problem, often in the evening and on weekends. Your techs are in crawl spaces and attics during the day. A caller who hears voicemail usually tries the next company.
The agent answers, works out what the pest problem is and books the visit, so your schedule fills while your techs work.
We set it up at your business and stay until it works
You do not configure anything. We do the setup work with you and keep adjusting until you are happy with how it handles calls.
We come to you
In Toronto and the GTA we visit your office, shop or yard. Elsewhere in Canada we do the same session over a video call. We learn your services, prices, service area, hours and how you like jobs booked.
We write the call script
What to say, which questions to ask, what counts as an emergency, who gets the transfer and what the agent must never promise. You read it and approve it.
We test it together
You and your team call the agent and try to trip it up. We fix every answer you do not like before a single customer hears it.
You go live with your number
You keep your phone number. Calls you do not answer, or all calls after hours, forward to the agent.
We tune it for the first weeks
We review real calls, tighten answers and add the questions customers actually ask, until the results are where you want them.
Questions pest control companies ask about AI receptionists
Short answers to what owners in your line of work usually want to know.
Can an AI receptionist book pest control appointments?
Yes. It asks what the pest is, where in the home or business, how long it has been going on, and books the inspection or treatment into your schedule.
Can it answer questions about treatments?
Only with the answers you approve, for example how to prepare the home or how long to stay out after a treatment. Anything else goes to you.
Can it handle the busy season?
Yes. It answers every call at the same time, so the spring and summer rush does not end up in voicemail.
Can it identify the pest?
It asks the questions you give it, such as what the caller sees, where and how often, and passes the answers to your tech. It does not diagnose or give treatment advice.
How much does an answering service for pest control companies cost?
A human answering service usually bills per minute or per call, so a busy month costs more. Our AI receptionist is from $150 a month plus one-time setup from $299, in CAD, and setup is free for our first 10 businesses. The monthly price depends on how many calls the agent takes. See pricing.
Is an answering service worth it for pest control companies?
Compare the monthly price with what one booked treatment is worth to you. If you miss several calls a week, catching one or two of them usually covers the cost. If you almost never miss a call, you probably do not need one. The 1-minute quiz checks this for your business.
AI receptionist or live answering service: which is better for pest control companies?
A classic answering service usually takes a message and you call back. The AI receptionist answers every call at once, follows the script you approved, books into your calendar and sends urgent calls to your phone by your rules. A human service can still suit you better if most calls need judgement a script cannot cover, or callers mostly speak a language other than English. Full comparison.
What should pest control companies look for in an answering service?
Four things: it answers every call at once, including nights and weekends; it books into your calendar instead of only taking a message; it sends emergencies to your phone by your rules; and you know how the price changes in a busy month. Ask for a test call before you sign. More in how to choose.
More questions
Can it book into my calendar?
Yes, if you use an online calendar or booking tool. If you do not, the agent takes the request and texts it to you to confirm.
Do I need a new phone number?
No. You keep your number. We forward the calls you choose to the agent: missed calls, after-hours calls or all calls.
Will it replace my office staff?
Most owners use it for the calls nobody can take: after hours, weekends, lunch, and the moments when everyone is on a job. Your staff can keep answering during the day.
Stop losing jobs to voicemail
Setup is free for our first 10 businesses. 7 spots are left. Tell us about your calls and we reply by email to book the first session.